More and more healthcare professionals are finding it more effective and convenient to run their businesses while "on-the-road", rather than from an office. However, in many situations it is useful to have phone calls answered by a medical receptionist or secretary. As many medical practitioners and GPs don't want the expense of an office for the receptionist or secretary, they use a professional answering service.
There are a number of tasks and services that answering services can provide: • Phone answering • Taking and passing on messages • Schedule Appointments • Re-schedule Appointments
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Use the links on this page to find information on the most suitable answering service. Ask for references and understand their policies and procedures. Also look at the privacy guidelines and safeguards and get a number of quotes. You might find that Answering services located outside the main capital cities are more cost-effective. Note that an answering service does not have to be local. On the other hand, overseas call centres are not desirable due to their lack of local knowledge.